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Because pieces are usually made to order, please allow up to 2 weeks to receive your package.

If you are making an international purchase, we suggest checking with your local customs office to inquire about any additional charges that you may incur. While we provide free shipping, please be aware that customs and duties are your responsibility.

We are unable to process returns as pieces are either made to order or produced in extremely small quantities in an effort to reduce the brand’s impact on the planet. In the unlikely event that your item is faulty or damaged, please email us on hello@karmalulu.com.